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RC Theatres Forced to Comply with ADA

HARRISBURG – In a move to ensure equal access for all patrons, the United States Attorney’s Office for the Middle District of Pennsylvania announced a letter of resolution with RC Theatres Management LLLP, the owner and operator of Queensgate RC Theatres located in York, Pennsylvania.

According to Acting United States Attorney Bruce D. Brandler, the United States Attorney’s Office received a complaint that the Queensgate RC Theatre was not accessible to individuals with visual impairments, namely the movie theater did not have descriptive audio headsets.

Acting U.S. Attorney Brandler stated, “Owners of movie theaters must ensure that viewings of films comply with all requirements of the ADA, and that they provide equal access for all people.”

After conducting an investigation with the owner’s cooperation, the United States Attorney’s Office determined that the Queensgate RC Theatre failed to have the required descriptive audio headset for the visually impaired complainant.

RC Theatres quickly took steps to address the ADA violations by purchasing audio descriptive devices and training employees on their use. The company will also provide annual training for theater employees and post notice about the availability of these devices on their webpage.

Assistant United States Attorney Michael J. Butler handled the case. RC Theatres’ actions demonstrate their commitment to making their facilities accessible to all patrons.

The ADA requires public accommodations, including movie theaters, to provide individuals with disabilities equal access to facilities. For more information on the ADA, visit www.ADA.gov. Members of the public may report possible civil rights violations at https://civilrights.justice.gov/report/. Anyone in the Middle District of Pennsylvania may also report civil rights violations to the Civil Rights coordinator of the U.S. Attorney’s Office for the Middle District of Pennsylvania by calling 717-614-4911 or emailing usapam.civil.rights@usdoj.gov.