Cashless Ban Busted in NYC, AG James Cracks Down

New York – In a bold move against retail discrimination, New York Attorney General Letitia James issued a consumer alert, slapping the brakes on stores that refuse cash payments. Effective March 21, it’s now illegal for any food store or retail establishment in the state to turn away cash-paying customers.

The law, which echoes a NYC directive since 2020, empowers New Yorkers with the right to service regardless of payment method. AG James is urging compliance and swift action against violators.

“New Yorkers have a right to service no matter how they choose to pay,” said Attorney General James. “I will not hesitate to enforce this law to protect consumers across our state.”

Breaching the new norm comes with a steep price. Stores caught charging extra for cash or excluding it as a payment option face civil penalties: up to $1,000 for first-time offenders and $1,500 for repeat offenses.

Exceptions include: no bills over $20; cashless transactions not at the store; and in-store cash-to-prepaid card conversions without fees or minimum loads. Those with complaints are encouraged to file online with the OAG or dial 1 (800) 771-7755.

Stay vigilant, New Yorkers, as AG James stands firm against retail injustice.