Snow Job: NY AG Warns of Contractor Rip-Offs After Blizzard

NEW YORK – While New Yorkers are still shoveling out from under record snowfall blanketing New York City, Long Island, Westchester, and the Hudson Valley, Attorney General Letitia James is issuing a stark warning: don’t let desperation turn you into a victim. The AG’s office is bracing for a surge in complaints regarding predatory snow removal contractors and blatant price gouging in the wake of the blizzard, which has dumped over a foot of snow in some areas.

“As we dig out from this blizzard, many homeowners across the state may look to hire help to clear the snow around their houses and driveways,” said Attorney General James in a statement released today. “It has been a long time since parts of our state have experienced heavy snowfall like this, and I encourage New Yorkers to follow these tips to stay safe and ensure they receive the services they are using their hard-earned money to pay for.” The AG’s office is actively monitoring reports and promises swift action against anyone exploiting the crisis.

The Attorney General’s office is advising homeowners to proceed with extreme caution when hiring snow removal services. First, steer clear of fly-by-night operators. James urges residents to prioritize contractors who have been in business for several years or come highly recommended by trusted sources – neighbors, friends, or established community groups. A quick check with local government is also critical; many municipalities require licensing for snow removal, and utilizing a licensed contractor provides a layer of accountability.

Beyond licensing, the AG’s office strongly advises checking for complaints filed with the Better Business Bureau online. But the warnings don’t stop there. James is particularly concerned about payment methods. Avoid Zelle or any other instant electronic payment until the work is demonstrably completed. Instead, pay by check or credit card, creating a clear paper trail should disputes arise. A signed contract is non-negotiable, including the contractor’s full name, address, and telephone number – no P.O. boxes allowed. Document everything, including the contractor’s driver’s license and the license plate number of their vehicle.

Special requirements, like ensuring a driveway is cleared by a specific time for emergency responders, *must* be explicitly detailed in the contract. Don’t assume anything will be done; get it in writing. The AG’s office isn’t just offering preventative advice; it’s actively soliciting reports of wrongdoing. New Yorkers who suspect they’ve been targeted by a fraudulent contractor or are witnessing price gouging are urged to file a complaint online or call 800-771-7755. The office vows to investigate all credible claims.

James’ office made it clear that exploiting a natural disaster is not only unethical but illegal. The Attorney General’s Consumer Frauds Bureau is prepared to prosecute anyone attempting to profit from the hardship of others. “We will not tolerate anyone taking advantage of New Yorkers during this difficult time,” James stated firmly. “Report it, and we will investigate.”