Jacqueline M. Garrow, Mail Theft, Michigan 2022

A former letter carrier has been sentenced to two years of probation for stealing rebate cards from her delivery route in Lansing, Michigan.

According to the U.S. Attorney’s Office for the Western District of Michigan, Jacqueline M. Garrow, 50, of Lansing, was sentenced to two years of probation for theft of mail by a U.S. Postal Service employee.

The theft occurred in 2022, while Garrow was a letter carrier for the U.S. Postal Service, whose route included parts of the city of Lansing. Home goods retailer Menards contacted the Postal Service after receiving a complaint from a customer that he never received an expected rebate card.

Agents determined that the card was redeemed for merchandise at Menards’ Lansing South store, and found the customer redeemed two other rebate cards at the same time. All three cards were addressed to recipients along Garrow’s assigned delivery route. Video footage from Menards showed she was the one who redeemed the rebates.

Because Garrow immediately confessed when confronted, the government concurred in her request for a probationary sentence. Ms. Garrow will be required to pay back the customers whose cards were stolen.

Offenses like this undermine public confidence in the U.S. Postal System, said U.S. Attorney Mark Totten. The felony conviction in this case sends a strong deterrent message to anyone who may unlawfully interfere with the mail system.

This sentencing represents the hard work and dedication by USPS-OIG Special Agents working with the U.S. Attorney’s Office on this mail theft investigation, said Special Agent in Charge Dennus Bishop, U.S. Postal Service, Office of Inspector General, Central Area Field Office.

The U.S. Postal Service Office of the Inspector General investigated this case.

Defendant: Jacqueline M. Garrow

Criminal Charge: Theft of mail by a U.S. Postal Service employee

City and State: Kalamazoo, Michigan

Date: 2022

Sentence: Two years of probation

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