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Tennessee Hotel Settles ADA Claims, pays $7,000 fine, implements training, settles disability complaint
NASHVILLE – Acting United States Attorney Thomas J. Jaworski for the Middle District of Tennessee announced today that the United States has reached an agreement with Triumph Hospitality, LLC and A&S Hospitality Management, LLC, which collectively own and operate the Garner Hotel in Clarksville, Tennessee, to settle allegations that the Garner violated Title III of the Americans with Disabilities Act (“ADA”) by failing to honor a reservation made for an accessible room by an individual with a disability.
According to the United States, the complainant reserved an accessible room, but that the hotel failed to honor the reservation when the complainant presented at the check-in desk. The United States also alleges that the hotel employee at the check-in desk made insensitive and inappropriate comments regarding the complainant’s disability, including questioning the complainant’s disabled status while other individuals in the hotel’s lobby and the complainant’s family were present.
“We are committed to enforcing the rights of persons with disabilities in Tennessee,” said Acting United States Attorney Thomas J. Jaworski. “Hotels must have systems in place to effectively manage reservations made for accessible rooms by individuals with disabilities. Questioning a hotel guest’s disability status is prohibited under the ADA and is not an appropriate response when a hotel fails to honor a reservation for an accessible room.”
Under the terms of the Settlement Agreement, the owners and operators of the Garner will implement an ADA policy that complies with the Code of Federal Regulations sections pertaining to hotels, including 28 C.F.R. § 36.302. The owners will also conduct ADA training and pay the complainant $5,000.00 and a civil penalty to the United States of $2,000.00.
The civil claims settled by this Settlement Agreement are allegations only, and there has been no determination of liability. Assistant U.S. Attorney Mike Tackeff investigated the complaint and negotiated the Settlement Agreement.
The Garner Hotel has agreed to implement new policies to ensure compliance with the Americans with Disabilities Act, after allegations of violating the ADA. The agreement includes paying a $7,000 fine and implementing ADA training for employees, following the recent allegations of ADA violations at the Garner Hotel in Clarksville, Tennessee.
Key Facts
- State: Tennessee
- Category: Public Corruption|Violent Crime
- Source: DOJ Press Release â†â€â€
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