New York – The Office of the Attorney General (OAG) under Letitia James has issued a stern reminder to landlords across New York State regarding their legal responsibilities during winter storms. With freezing temperatures and treacherous conditions, James emphasizes that tenants have the right to safe, livable homes.
“Even during the harshest winter storms, tenants have the right to safe and livable homes,” James asserts. “Landlords are legally required to provide heat and hot water and ensure common areas and building entrances are safe.”
James outlines specific heat and hot water requirements: during heating season (Oct. 1 – May 31), indoor temperatures must meet certain thresholds depending on the time of day and outside temperature, while tenants have a year-round entitlement to hot water at a minimum of 120 degrees Fahrenheit.
In cases where landlords fail to address essential service issues, James advises tenants to notify their landlord in writing and file a complaint with appropriate local agencies or New York State Homes and Community Renewal for rent reduction eligibility.
Additionally, property owners are responsible for clearing snow and ice from sidewalks, steps, and entrances. Snow must be cleared within specific timeframes after snowfall ends. Tenants generally have no responsibility unless they have exclusive control over the property or a written agreement to remove snow.
The OAG encourages tenants to document issues, notify landlords in writing, and contact the appropriate local agency if problems persist. Any violations can be reported online or by calling 1-800-771-7755.
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Key Facts
- State: New York
- Agency: NY AG
- Category: Public Corruption|Organized Crime
- Source: Official Source ↗
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