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Ulta Salon, Cosmetics & Fragrance, Inc. Fined $1,000 for ADA Violation
FARGO, North Dakota – United States Attorney Jennifer Klemetsrud Puhl announced that the U.S. Attorney’s Office for the District of North Dakota completed its investigation and entered into a settlement agreement with Ulta Salon, Cosmetics & Fragrance, Inc. (“Ulta”) to resolve allegations that Ulta violated the Americans with Disabilities Act of 1990 (“ADA”).
A complaint alleged that Ulta refused to allow an individual with a disability who uses a service animal to enter Ulta with her service animal. Ulta operates a retail store located in Fargo, North Dakota, where the alleged incident occurred.
During its investigation, the U.S. Attorney’s Office found that the complainant attempted to enter Ulta with her service animal. An Ulta employee told the complainant she was not allowed to enter the store with her service animal, and incorrectly told her a North Dakota cosmetology statute prohibited service animals without documentation.
Under the Americans with Disabilities Act, individuals with disabilities who use service animals may enter places of public accommodations, such as retail stores, with their service animals. There is no requirement that individuals with disabilities show any documentation, licensure, or certification, nor is there a requirement that the service animal be wearing any vest, harness, or collar that indicates it is a service animal.
“People with disabilities who are accompanied by a service animal are entitled to come and go freely in the community,” said United States Attorney Puhl. “The corrective measures agreed to by Ulta will give individuals with disabilities an equal opportunity to enjoy the largest beauty retailer in the United States, as is required by the ADA.
Ulta Salon, Cosmetics & Fragrance, Inc.
Defendant: Ulta Salon, Cosmetics & Fragrance, Inc.
Crime: Violated the Americans with Disabilities Act of 1990.
City and State: Fargo, North Dakota.
Exact Date: No date specified in the release.
Sentence or Outcome: Ulta agreed to adopt a nationwide service animal non-discrimination policy for all its stores, provide relevant training to its employees regarding the ADA, post signage indicating service animals are welcome, and pay $1,000 in damages to the complainant.
Dollar Amounts: $1,000.
Key Facts
- State: North Dakota
- Category: Public Corruption
- Source: DOJ Press Release â†â€â€
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