Ware Police, ADA Compliant Communication, Massachusetts 2023

Ware Police Face Lawsuit for Inadequate Communication with Deaf and Hard of Hearing Individuals

BOSTON – In a shocking case of disregard for the law, the U.S. Attorney’s Office has entered into an agreement with the Ware Police, resolving a complaint that the force lacked effective means to communicate with people who are deaf or hard of hearing.

According to sources, the agreement requires the Ware Police to contract with a qualified sign language interpreting agency and provide sign language interpreters to arrestees, detainees, suspects, victims, witnesses, complainants, and visitors who are deaf or hard of hearing.

The agreement also requires the Ware Police to establish nondiscriminatory policies and to train all officers on communication with persons who are deaf or hard of hearing.

“Equal access to justice requires that law enforcement be able to effectively communicate with all arrestees, witnesses, and victims to ensure they understand their rights,” said U.S. Attorney Carmen Ortiz.

The complaint arose under the Americans with Disabilities Act, which requires public entities like the Ware Police to ensure effective communication with people with disabilities.

This matter was handled by Assistant U.S. Attorneys Michelle Leung of Ortiz’s Civil Rights Enforcement Team and Kevin O’Regan, Chief of the Springfield Branch Office.

The U.S. Attorney’s Office has made it clear that equal access to justice is a fundamental right, and law enforcement agencies must adhere to the law to ensure that everyone receives fair treatment.

The agreement marks a significant step forward in improving communication between the Ware Police and the deaf and hard of hearing community.

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