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Tiffany Jenkins, Wire Fraud, Massachusetts 2017

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Chelsea Woman Sentenced for Cheating Airline Ticketing System

BOSTON – In a shocking display of corruption, Tiffany Jenkins, a 35-year-old Chelsea woman, was sentenced to time served (one day) and 18 months of supervised release with the first three months to be served on curfew for using her position as an airline gate agent to cheat the airline ticketing system.

Jenkins pleaded guilty to three counts of wire fraud in October 2019. As a gate agent, Jenkins had access to the airline’s computer reservation database and had the ability to use a special code, referred to as an involuntary exchange or “INVOL,” to change flights for customers at no additional cost.

During a 15-month period, from approximately July 1, 2016, through Sept. 27, 2017, Jenkins executed approximately 505 involuntary ticket exchanges for more than 100 different passengers. Many of those exchanges occurred after the passenger was first booked on domestic flights at one of the airline company’s lowest available fares—often, roundtrip flights between Las Vegas, Nev., and Long Beach, Calif. A short time later, Jenkins exchanged those tickets for a completely different city pair, generally involving much more expensive international locations, for friends, family and acquaintances.

Acting United States Attorney Joshua S. Levy; Jodi Cohen, Special Agent in Charge of the Federal Bureau of Investigation, Boston Field Division; and Harry Chavis, Jr., Special Agent in Charge of the Internal Revenue Service’s Criminal Investigation in Boston made the announcement today. Assistant U.S. Attorney David M. Holcomb of the Securities, Financial & Cyber Fraud Unit prosecuted the case.

Jenkins’ scheme resulted in significant financial losses for the airline, which is not specified in this article. The airline’s computer reservation database was compromised by Jenkins’ actions, allowing her to cheat the system and benefit her friends and family.

The case serves as a reminder of the importance of accountability and integrity in the airline industry. Jenkins’ actions were a betrayal of the public’s trust and a clear violation of the law. She will serve her sentence and face the consequences of her actions.

The Chelsea woman’s case is a stark reminder of the dangers of corruption and the importance of holding individuals accountable for their actions. Jenkins’ sentence is a testament to the justice system’s commitment to rooting out corruption and ensuring that those who break the law face the consequences.

Defendant: Tiffany Jenkins

Criminal Charges: Three counts of wire fraud

City and State: Boston, Massachusetts

Date: October 2019 (plea), September 27, 2017 (crime date)

Sentence: Time served (one day) and 18 months of supervised release with the first three months to be served on curfew

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